Support Desk
Have questions about a request, timing, group needs, or what to expect? Send us a note and we’ll help you plan clearly.
How we can help
Common requests- Confirming details after you submit
- Clarifying inclusions, exclusions, and arrival notes
- Accessibility or participation questions
- Planning for groups with mixed schedules
Contact form
Send a messageWe’ll respond as soon as possible during business hours.
Before you send
Helpful detailsIf your question is about a specific request, include the preferred date and group size. For accessibility questions, mention mobility or timing needs so we can guide you accurately.
Prefer to start an inquiry?
Go to the request pageIf you’re ready to request an experience, submit your details and we’ll confirm what we can match.